Returns/Exchanges

EASY EXCHANGES AND RETURNS FOR ALL FULL-PRICED ITEMS FOR U.S. ORDERS. YOU HAVE 14 DAYS FROM THE DATE OF FULFILLMENT TO RETURN ELIGIBLE ITEMS. 

OUR GUARANTEE 

We stand behind our products and want you to be satisfied with them! We always do our best to take care of our customers - dealing with all situations fairly and responsibly!  Upon receiving your order, please carefully inspect all items to ensure everything is to your satisfaction.  If you received a damaged item, we ask that you notify us within 24 hours of delivery. 

WE ONLY OFFER STORE CREDIT FOR RETURNED MERCHANDISE. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

 

  • If you have requested a size exchange on your return form, we will process and ship the requested size for free.  **Please note: your requested size is not held until the package is received.  If the item becomes unavailable, you will receive store credit for the purchase amount sent to the e-mail provided at checkout.
  • We STRONGLY suggest keeping your tracking number for your return shipment.  We are not responsible for lost return packages. 
  • We only offer STORE CREDIT for returned merchandise. We don't issue refunds back to your method of payment.
  • Merchandise must be returned within 14 days of the fulfillment date.
  • Merchandise must be unwashed, unworn and free of perfumes, deodorant, makeup, smoke, pet hair, and any other stains/elements. Original tags must also still be intact.  If any returns do not meet these requirements, the return will be denied and any shipping charges to get merchandise back to the customer will be at the expense of the customer.  
  • Shoes must be unworn and free of any scuffs, marks or odors.  Shoes must be returned with the original box, inside another box or package that does not damage the original shoe box.  Shipping shoes back incorrectly will void the return authorization and the return will be denied.
  • Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
  • Please review the list of ineligible items below before requesting a return.
  • Orders that have a promo or discount code applied at checkout will be refunded at the discounted pricing. The promo or discount code will not be regenerated for you to use on a future purchase.

Due to our fast inventory turnover, all SALE AND CLEARANCE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED. Thank you for understanding.  

***BY PURCHASING FROM LINDY LANE BOUTIQUE, YOU ARE EXPLICITLY AGREEING TO THE TERMS OF OUR RETURN AND EXCHANGE POLICIES***

 

INELIGIBLE MERCHANDISE

  • CUSTOMIZED ITEMS
  • INTIMATES (bralettes, etc.)
  • BATHING SUITS
  • BODYSUITS
  • HATS AND HAIR ACCESSORIES
  • JEWELRY
  • SALE AND CLEARANCE MERCHANDISE-all sale and clearance merchandise is FINAL SALE and does NOT qualify for a return or exchange of any kind.
  • DISCOUNTS-orders or items that have a discount code of 30% or more applied at checkout, is considered FINAL SALE and does NOT qualify for a return or exchange of any kind.
  • Flash Sale Items, Grab Bags, Mystery Bags, and Style Bags/Combos are not eligible for a return or exchange of any kind. 

***We reserve the right to refuse a return if items have any sign of wear, alteration, misuse, or damage.***